Appliance safety information
This is an important safety notice for Lamona tumble dryers
We have recently identified a product safety issue that affects our built-in tumble dryers(LAM8876, LAM8877, LAM8878, LAM8879).
The issue relates to two manufacturing variations which, when found together, can result in the product catching fire when it is in use. We take consumer safety very seriously and want to reduce any product safety risks to a minimum. Therefore, we would like to carry out an in-home modification to rectify the issue. This would require a service engineer to attend your home, free of charge.
Important: If you own one of the affected models, we strongly advise that you do NOT use the appliance until the engineer has completed the modification
Please complete and submit the below form and we will be in touch to organise an appropriate and convenient time to visit to carry out the modification on your appliance.
* This website is managed by our chosen engineer partners that we have enlisted to carry out the repair work on our appliances.
You will find the model number and serial number on a sticker or rating plate. This can be found on the right-hand side of the product upon opening the door. Serial numbers are usually a 16 digit code.
We want to thank you for taking the time to check whether your appliance is affected by the product safety issue.
We have checked your tumble dryer with our systems and can confirm it is affected by this safety issue. The product can continue to be used. However, we recommend that you do not leave the product running unattended.
We want to thank you for taking the time to check whether your appliance is affected by the product recall notice.
We have checked your tumble dryer with our systems and can confirm it is not affected by this safety issue.
You can continue to use your tumble dryer as normal.
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